Cancellation Policy

I value you as a client and kindly request your respect of my cancellation policy. By scheduling your appointment with me, you agree to the following policy:

 

My business is based on scheduled appointments only.  A credit card is required to hold your appointment time.  Your appointment time is reserved specifically for you, therefore, at least 24 hours notice is required if you wish to change or cancel your appointment. This notice allows a very small window of time for me to possibly schedule someone else in your place. Should you change or cancel your appointment in less than the 24 hours prior to your scheduled appointment time, payment in full is required. A "no show" for your scheduled appointment will also require the appointment to be paid in full.  

It is recommended that you arrive 10 minutes prior to your appointment time to unwind and prepare (be on the massage table) so that your service begins at your scheduled appointment time.  Arriving early for your appointment also affords us time to discuss your session goals.  In the event that you arrive late for your appointment, the remaining time will be used for your service (which will result in a shorter duration) and payment for the original scheduled service duration will be required

Please be aware that injuries, surgeries, pregnancy (massage is restricted during the first trimester) and certain medications may be contraindicated for massage, or require a doctor's written permission to receive massage.  While these instances are rare, it is your responsibilty to discuss any concerns with me prior to scheduling your appointment. If you arrive to your appointment and anything restricts you from receiving your scheduled massage, payment in full is required.